Assistant Restaurant Manager

Overview

Beaverbrook is a collection of two luxury hotels; our estate surrounded by the Surrey Hills and our Town House in central London. What binds our hotels together is the Beaverbrook ethos – warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences.

We’re looking for an Assistant Restaurant Manager to lead our team in delivering an exceptional, seamless experience for our visitors, throughout their food and beverage experience s is a fantastic opportunity for someone who is passionate about hospitality, excellence, customer service and the world of food & beverage.

• Organising and overseeing the day-to-day operations of our restaurant, taking responsibility for our guests and employees.
• Ensuring the restaurant team receive appropriate training including; onboarding, menu changes and health and safety.
• Supporting the restaurant to achieve all of its targets in sales, costs, guest service and satisfaction.
• To ensure that payroll is accurately updated and maintained on a daily basis, including T&A data, absence and holidays.
• Ensuring an informative team handover during daily briefings and between shifts, communicating all relevant information.

• You thrive on delivering high standards and have experience of successfully leading, inspiring, and motivating your team to do the same.
• Experienced in developing your team on product knowledge, menu contents and ingredients, to enhance the guest experience will be a daily focus.
• You will have excellent presence, personal presentation and communication skills.
• Knowledge of financial management processes including business planning, budgeting, forecasting and profit & loss accounts.
• Experience working in a 5-star, luxury property with LQA standards is desirable.

• This position will consist of 45 hours per week, working any 5 days out of 7.
• The typical shift times for this position will consist of: 06:45-17:00, 11:30-22:00, 11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.

Competative

In line with Leading Quality Assurance (LQA) standards, all team members are expected to consistently demonstrate professional behaviour, attention to detail and emotional intelligence in every guest interaction. This includes maintaining excellent personal presentation, communicating clearly and confidently, anticipating guest needs, and responding with warmth, discretion and efficiency. Colleagues should take ownership of the guest experience, show pride in their role and environment, and act as ambassadors for Beaverbrook by delivering service that is personalised, intuitive and reflective of our luxury hospitality standards.

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn a thank you bonus through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits

Staff Accommodation Available