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Hotel Receptionist: Guest Experience & Upsell Pro

Job in Leatherhead, Surrey County, KT22, England, UK
Listing for: Surya Hotels
Full Time position
Listed on 2026-08-29
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18000 - 25000 GBP Yearly GBP 18000.00 25000.00 YEAR
Job Description & How to Apply Below

Thatchers Hotel in Surrey is seeking a friendly Hotel Receptionist to manage reservations, guest check-ins/outs, and enquiries. You will deliver excellent customer service, upsell services, and work with housekeeping to ensure guest satisfaction.

Experience in reception roles, familiarity with reservations software, and MS Office proficiency are essential. A welcoming, professional approach will help guests feel cared for from check-in to check-out.

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