Document Fulfillment Specialist

Job Posting closes:
August 13 th , 2026

Required documents uploaded by:
August 13 th , 2026

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions:
Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, Kan Care). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9.

KDHE does not provide sponsor ships for this position.

Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please . For additional information regarding Immigrant and Employee Rights (IER) please .

http://(Use the "Apply for this Job" box below)./

• Who can apply:
  Anyone (External).
• Classified/Unclassified Service:
  Unclassified
• Full-Time/Part-Time:
  Full-Time
• Regular/Temporary:
  Regular
• Work Schedule:
  
  Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits:
  Yes
• Veterans' Preference Eligible:
  Yes
• Sponsorship: KDHE does not provide sponsorship for this position.

• Hourly Pay Range: $17.78
• Salary can vary depending upon education, experience, or qualifications.

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information…

The position (K0237958)

Customer Communication
Use knowledge and training on various statutes and office policies to independently determine course of action on orders that are not able to be released as they were received. Determine whether a phone call, email, form letter or composed letter will be needed to explain to the customer what documentation is needed in order to release the certificate, or to provide pertinent information to the customer regarding the certificate.

Ensure letters and phone calls, which will be of a sensitive nature (i.e. no father listed, adoptions, etc.) include appropriate queries regarding clarification or need for additional documentation.

Queue Work
Complete transactions that are routed to the Conflict, Cert Request, Checkdaily, Death Pend, and Cert Print queues by correcting the Audit Trail and determining appropriate steps for processing. Prioritize orders based on level of importance. Use knowledge and training on various statutes and office policies to independently determine which record is the legal, issuable record and determine if requester is eligible to receive certificate.

Perform the match up process for certificates issued either manually or automatically from these queues. Route orders that are unable to be completed to appropriate department for further processing. Locate certificates through various indexing procedures and issue from microfilm as needed. Once queue work is complete, determine where order is to be routed to complete processing. Trim unissuable portion of the records before routing to be mailed.

Match Up
Perform match up process for regular mail, Vital Chek, Pay It and any other orders as necessary. Check the application, receipt and certificate for eligibility, proper identification, statutory compliance and inconsistencies in order to prevent fraudulent orders from being fulfilled. Ensure that the correct type and amount of certificates has been issued. Inspect issued certificate, ensuring the time/date/registrar signature is printed and that state seal and…