Director of Information Technology

The University of Saint Mary is conveniently located a short 30 minutes’ drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offers all full-time employees medical, dental, vision, university-paid basic life & AD&D, short and long-term disability benefits, along with generous tuition remission for the employee, spouse, and dependents under the age of 24 years.

The University of Saint Mary is a Roman Catholic liberal‑arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the university has helped students find their way to meaningful lives and careers through an education that blends liberal arts with critical thinking and professional skills development. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, and online.

• Develop and execute the University’s information technology strategy in alignment with institutional goals and strategic priorities.
• Serve as a trusted advisor to executive leadership on technology opportunities, risks, and emerging trends.
• Lead strategic and operational planning for information technology services and initiatives.
• Collaborate with academic and administrative leaders to identify technology solutions that enhance teaching, learning, research, and business operations.
• Evaluate and recommend new technologies, industry best practices, and innovative solutions that support institutional success.

• Direct the full lifecycle management of enterprise applications, including evaluation, selection, implementation, maintenance, upgrades, integrations, and retirement.
• Ensure technology systems remain secure, reliable, scalable, documented, and aligned with business requirements.
• Oversee endpoint management, device lifecycle management, and enterprise deployment standards.
• Establish and maintain technology governance, standards, policies, and procedures.

• Lead IT support operations with a focus on service excellence and continuous improvement.
• Provide leadership for incident, problem, request, change, and knowledge management processes.
• Oversee IT service management and endpoint management platforms, ensuring efficient service delivery and operational effectiveness.
• Develop and monitor service metrics, dashboards, customer satisfaction data, and operational reporting to support informed decision‑making.
• Lead maintenance planning and outage communications, ensuring timely and customer‑focused messaging.

• Recruit, hire, develop, mentor, and evaluate information technology staff while fostering a culture of accountability, collaboration, and professional growth.
• Manage departmental operating and capital budgets, ensuring responsible stewardship of institutional resources.
• Lead cross‑functional technology initiatives, balancing priorities, timelines, financial planning, and stakeholder expectations.
• Build collaborative partnerships with faculty, staff, students, executive leadership, and external vendors.

• Assist in the development, implementation, and enforcement of university technology policies and standards.
• Support disaster recovery, business continuity, audit, cybersecurity, and regulatory compliance initiatives.
• Ensure compliance with applicable federal, state, and institutional regulations, including FERPA, HIPAA, and information security best practices.
• Consult with external partners and technology experts to identify emerging risks and opportunities.

• Demonstrated leadership experience developing high‑performing teams and fostering a culture of accountability and continuous improvement.
• Strong knowledge of enterprise applications, endpoint management, device lifecycle management, and modern IT administration practices.
• Experience leading IT service management initiatives and business process improvements using established frameworks such as ITIL.
• Ability to develop operational metrics, dashboards, and executive‑level reports that support strategic…