Travel Nurse - Registered Nurse - Sdu - Stepdown Unit

About Accendra Health

Accendra Health is a leader in care services, delivering personalized, long-term care to patients through a nationwide network of 250+ locations.

We are seeking a Branch Coordinator who will serve as the first and most consistent point of contact for patients and their caregivers, coordinating timely equipment delivery, navigating insurance coverage, and ensuring each patient feels supported every step of the way.

Salary Range: $18.50 - $20.00 per hour (pay varies based on experience, skills, and location).

Schedule: Monday – Friday, 8:00 AM – 5:00 PM.

• Stable schedule with flexibility
• Career growth opportunities
• Supportive leadership

• Answer inbound calls, provide clear information, and resolve common questions or concerns.
• Partner with the branch team to identify solutions and coordinate timely equipment delivery to meet patient needs.
• Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines.
• Review new and existing patient accounts to help maximize health plan benefits and accelerate access to needed equipment and care.
• Proactively follow up with patients to confirm satisfaction and address any outstanding needs.
• Test equipment functionality as needed to ensure quality and readiness.
• Contribute to overall branch success by supporting additional responsibilities as assigned.

• High school diploma or equivalent.
• At least one year of related work experience.
• English reading, writing, and speaking skills.

• Willingness to learn
• Dependability
• Adaptability
• Strong customer service and bedside manner
• Intermediate computer skills
• Time management
• Effective communication in person, on the phone, and electronically

• You make a meaningful impact on patients'' lives
• Supportive team environment
• Transparent and hands-on leadership
• Predictable schedule with some flexibility
• Training and development opportunities
• Independent work with strong team support

• At least two years'' experience in an office environment, healthcare setting or call center.
• Experience utilizing multi-line phone-system.

The role requires frequent use of the hands to write, type, handle documents, and operate computers, phones, and handheld devices. Employees must regularly read documents clearly and write neatly and accurately while engaging in constant talking and hearing. The position involves varied physical movements, including sitting, standing, walking, reaching, kneeling, stooping, and crouching. It also requires both close and distance vision.

Occasionally, the employee may need to stand, lift, push, or pull items weighing between 10 and 40 pounds.

Work performed in an office setting with exposure to moderate noise and indoor fluorescent lighting.

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short- and long- term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.