Project Manager, Project & Program Management, Operations Management

Job Description Summary

The Project Manager is responsible for leading and delivering complex, cross-functional initiatives that support EnterpriseKC’s strategic priorities. This role drives planning, execution, and delivery across technical and operational projects, ensuring alignment with organizational goals, stakeholder expectations, and resource constraints. The position serves as a central coordination point across internal teams, partners, and vendors to ensure projects are delivered on time, within scope, and at a high level of quality.

This role balances execution with strategic thinking, proactively identifying risks, improving processes, and enabling scalable program delivery across EKC initiatives.

End-to-end project delivery across EKC strategic initiatives

• Project planning, scheduling, and resource coordination
• Cross-functional team alignment and communication
• Risk management, issue resolution, and escalation
• Project documentation, reporting, and governance artifacts
• Continuous improvement of project management processes and standards

• Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders
• Develop and manage detailed project plans, timelines, and resource allocations
• Coordinate cross-functional teams including technical, operational, and external partners
• Track progress against milestones and proactively manage risks, issues, and dependencies
• Ensure alignment between project execution and EKC strategic priorities
• Facilitate regular project meetings, status updates, and stakeholder communications
• Identify and resolve blockers to maintain project momentum
• Manage scope changes through structured change control processes
• Support budgeting, forecasting, and resource planning activities
• Establish and track key performance indicators (KPIs) for project success
• Drive continuous improvement in project delivery practices, tools, and documentation
• Ensure high-quality deliverables through structured validation and stakeholder feedback
• Support coordination across EKC programs

• Maintain accurate and up-to-date project documentation, plans, and reports
• Respond to all requests from external and internal clients in a timely and professional manner.
• Ensure compliance with EKC policies and protection of sensitive information
• Identify operational and strategic trends that impact project success
• Contribute to a collaborative, high-performance team environment
• Develop weekly Progress, Problems, Plans (P3) report
• Additional responsibilities as assigned

• Successful delivery of projects on time, within scope, and aligned to strategic goals
• Clear visibility into project status, risks, and performance
• Strong alignment and collaboration across cross-functional teams
• Reduced project risk through proactive planning and issue management
• Scalable and repeatable project management processes
• High stakeholder satisfaction and confidence in project delivery

• On-time and on-budget project delivery rate
• Milestone completion accuracy and schedule adherence
• Risk identification and resolution cycle time
• Stakeholder satisfaction and engagement
• Project documentation completeness and quality
• Reduction in project delays, scope creep, and rework

• Strategic thinker with strong execution focus
• Highly organized and detail-oriented problem solver
• Strong communicator able to engage technical and non-technical stakeholders
• Self-starting, accountable, and results-driven
• Adaptable in fast-paced, evolving environments
• Collaborative team player with strong leadership presence
• High integrity and professionalism
• Passion for driving impact and delivering value

• Strong project management fundamentals (scope, schedule, cost, risk)
• Experience managing cross-functional and multi-stakeholder projects
• Excellent verbal and written communication skills
• Strong organizational, prioritization, and time management skills
• Ability to manage multiple concurrent projects and competing priorities
• Experience with project management tools (e.g., MS Project, Jira, Asana, or similar)
• Analytical mindset with ability to interpret data and…