Customer Service Representative

Overview

Central Kansas Mental Health Center has a full-time position open in our Support Staff department. This position works on a rotating schedule in the Salina and Abilene offices. This requires travel between these offices and reliable transportation is a must. Duties include greeting clients in person and over the phone, provide general information and route patients to the proper departments/personnel, and schedule appointments.

This position also assists patients with completing registration paperwork and enters the data into our electronic medical record. CSR’s also set up telehealth stations and communicates well with our providers via phone, email, & zoom. Provide coverage for other support team tasks as needed. Maintains a positive work atmosphere by being adaptable and performing in a cooperative manner with clients and personnel.

• Greet clients in person and over the phone, provide general information and route patients to the proper departments/personnel.
• Schedule appointments and assist patients with completing registration paperwork and enter the data into our electronic medical record.
• Set up telehealth stations and communicate with providers via phone, email, and Zoom.
• Provide coverage for other support team tasks as needed.
• Maintain a positive work atmosphere by being adaptable and performing in a cooperative manner with clients and personnel.

A full list of our benefits can be found on the ‘Careers’ page.