Client Travel Coordinator

Summary

Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip.

The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.

This priority support position is responsible for concierge-level client requests. It requires the highest levels of relationship‑building skills, customer service, organization, and work ethic in a fast‑paced environment. The role is situated in the office located in Overland Park, KS and is not remote or hybrid. The schedule is full‑time, 40 hours a week, Tuesday through Saturday from 9:00 am to 6:00 pm.

• Schedule and follow up on ground transportation and catering
• Develop and maintain relationships with vendors
• Provide solutions while keeping costs in mind
• Negotiate cost reductions and recover no‑show fees
• Accurately update client files
• Notify FBO of expected services

2+ years of high‑end customer service experience in a corporate environment.

• Previous experience booking travel and reservations, with itinerary planning and coordination, is strongly preferred
• Highly proficient in utilizing multiple internet, research, and purchasing tools
• Good understanding of priorities and urgent requests as delegated by management
• Ability to effectively prioritize and manage multiple tasks in high‑pressure situations while developing rapport with clients and their travelers
• Excellent critical thinking, analytical, and problem‑solving skills
• Ability to respond to change
• Ability to work independently and within a team, developing strategies and action plans, and implementing goals and objectives

• Medical, dental, and vision insurance – coverage commences on the first day of the month following hire
• No‑cost medical and dental option at employee level
• Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short‑term/long‑term disability, and pet)
• Paid parental leave
• Company‑paid term life insurance equal to 1.5 times annual salary
• Two 401(k) retirement plans with employer match – eligible to participate the first of the month following 30 days of employment
• PTO accrued based on length of employment
• 11 holidays per year
• Access to relocation flights
• Full‑size on‑site gym with locker rooms and sauna
• Group fitness classes and activities (pickleball, running club, ping pong, etc.)
• Free access to bicycle sharing
• Indoor and outdoor common areas with Wi‑Fi
• On‑site café and food truck on Wednesdays
• Amazon delivery lockers
• Covered parking

Airshare is an Equal Opportunity‑Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation.