Shared Services Manager AP​/AR

Shared Services Manager

As a part of the global industrial organization Marmon Holdings which is backed by Berkshire Hathaway you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Reporting to the Director of Shared Services, the Shared Services Manager is responsible for the daily operational leadership and execution of the organization's Accounts Payable and Accounts Receivable shared services functions. This role oversees transactional processing, team performance, service delivery, operational controls, and compliance activities across multiple business units. The role partners closely with finance, procurement, operations, sales, customer service, and treasury teams to support effective cash cycle operations and strong internal and external customer service.

Integrity, Commitment, Innovation, Teamwork, Excellence

Reporting to the Director of Shared Services, the Shared Services Manager is responsible for the daily operational leadership and execution of the organization's Accounts Payable and Accounts Receivable shared services functions. This role oversees transactional processing, team performance, service delivery, operational controls, and compliance activities across multiple business units. The role partners closely with finance, procurement, operations, sales, customer service, and treasury teams to support effective cash cycle operations and strong internal and external customer service.

• Lead, mentor, and develop AP/AR teams by assigning and prioritizing workloads, conducting performance management activities, and supporting onboarding, training, and succession planning.
• Monitor workflow volumes, backlogs, KPIs, and SLAs to ensure service levels, deadlines, and operational performance expectations are consistently achieved.
• Support execution of shared services strategies, policies, and standardized processes across all locations, ensuring consistency, efficiency, and compliance.
• Manage escalations and resource planning, including staffing and cross‑training needs, while fostering a collaborative, service‑oriented, and accountable team culture.
• Identify, evaluate, and implement continuous process improvement initiatives to increase efficiency, accuracy, and productivity across the shared services organization.

• Oversee end‑to‑end AP and AR processes, including invoicing, billing, cash application, collections, reconciliations, and payment execution (checks, ACH, wires), ensuring accuracy and compliance with company policies and internal controls.
• Monitor and resolve payment discrepancies, disputes, and inquiries, partnering cross‑functionally (Treasury, Finance, Sales, Operations, Customer Service) to support cash flow and timely resolution.

• Ensure compliance with GAAP, SOX, regulatory requirements, and company policies by maintaining strong internal controls, approval workflows, segregation of duties, and data integrity across systems.
• Support month‑end and year‑end close processes, audits, and reporting requirements by preparing reconciliations, documentation, operational reports, dashboards, and performance metrics.
• Monitor and elevate operational risks, control deficiencies, and compliance concerns to leadership, ensuring timely resolution and continuous improvement.
• Partner cross‑functionally with Finance, Procurement, Treasury, Sales, Operations, and Customer Service to resolve issues, support organizational initiatives, and promote a strong customer service mindset in vendor and customer interactions.

Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.

Minimum of 8 years of progressive experience in accounts payable, accounts receivable, accounting operations, or shared…