Project Coordinator II

Call:  / Email:

Work location:

Overland Park, KS 66211. Onsite.

• This position is combination of project/task coordination and hands‑on work.
• The role is responsible for ensuring an important refresh project goes smoothly, including coordinating dates, regions, and users for refresh pools.
• The role will present updates to IT Leadership and maintain a risk log.
• The role will pull assets (computer devices) and assign them to build technicians.
• The role will serve as an escalation point.

• The role does not require a PMP but requires demonstrated experience coordinating technical projects.
• Experience using Service Now for catalog requests and workflow processes.
• While experience building computers is not necessary, having a demonstrable understanding of Build Room processes, flows, and build technician duties is a must.
• Ability to communicate with technicians as well as skills to converse easily and understandably with IT leaders.
• Must be able to provide easy‑to‑read data points and project updates in PowerPoint and Excel for IT leaders.
• Ability to track Refresh Tickets and responses from users; track progress of all refreshes.
• Responsible for triggering sets of refreshes based on a variety of factors (OS, device health, region, warranty lease, RAM) errors.

Listed salary ranges may vary based on experience, qualifications, and local market.