Digital Commerce Manager

Digital Commerce Manager page is loaded## Digital Commerce Manager locations:
Leawood, KStime type:
Full time posted on:
Posted Todayjob requisition :
JRWilbert Funeral Services, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Digital Commerce Manager is responsible for leading the strategy, execution, and performance of Wilbert’s digital commerce ecosystem with a deep understanding of digital marketing. This role drives revenue growth by optimizing digital storefronts, enhancing the end-to-end customer journey, and delivering a seamless, high-performing online experience in a B2B2X business model.
The Digital Commerce Manager plays a critical role in scaling online sales by leveraging data-driven insights, improving conversion rates, and continuously refining merchandising, marketing, and user experience strategies across all digital touchpoints.
** Company Overview:
** The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company and is a $300 million company with four industry-leading brands. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, septic tanks, retaining walls, storm shelters, and agricultural precast products. The company operates manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, and crematories.

The monument division produces granite memorials and markers, custom granite signage, and engraved brick pavers, and engages in wholesale monument sales.
** Core Values:
** Integrity, Commitment, Innovation, Teamwork, Excellence
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* Position Overview:

** The Digital Commerce Manager is responsible for leading the strategy, execution, and performance of Wilbert’s digital commerce ecosystem with a deep understanding of digital marketing. This role drives revenue growth by optimizing digital storefronts, enhancing the end-to-end customer journey, and delivering a seamless, high-performing online experience in a B2B2X business model.

The Digital Commerce Manager plays a critical role in scaling online sales by leveraging data-driven insights, improving conversion rates, and continuously refining merchandising, marketing, and user experience strategies across all digital touchpoints.
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* Key Responsibilities:

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* ** Lead Online Commerce:
** Manage Wilbert’s website, ecommerce marketplace, and third-party integrations, ensuring brand consistency, optimal performance, and coveted user experience.
* ** Customer Experience Optimization:
** Enhance the end-to-end digital customer journey from discovery through purchase and post-sale engagement while improving site usability, navigation, checkout flows, and personalization to maximize satisfaction and conversion.
* ** Supplier Experience & Enablement:
** Own the end-to-end third-party supplier journey on the marketplace (onboarding, catalog/content standards, integrations, order workflows, and ongoing support), developing clear playbooks, training, and SLAs.
* ** Digital Strategy & Growth:
** Develop and execute a comprehensive digital commerce strategy aligned to business objectives identifying opportunities to expand online revenue, customer acquisition, and retention.
* ** Digital Merchandising & Content:
** Collaborate closely with Product Management to define assortment, pricing, and promotional strategies, while leading online merchandising initiatives that drive engagement and conversion through high-quality, accurate product content.
* ** Digital Marketing Strategy:
** Collaborate with teams to execute SEO, AEO, GEO, PPC, email marketing, and social media campaigns aimed at driving high-quality traffic.
* ** Data Analysis:
** Own and monitor key performance indicators (KPIs) related to online sales, analyzing data to identify trends, and making informed decisions to optimize performance.
* ** Inventory &…