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B2B Technical Support Specialist - Expert Troubleshooter
Job in
Leawood, Johnson County, Kansas, 66206, USA
Listed on 2026-08-22
Listing for:
Panasonic Avionics Corporation
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Panasonic Avionics Corporation is seeking a front-line support specialist to assist B2B customers on Panasonic products via phone, email and chat. You will troubleshoot basic issues, provide software support, and create repair orders, processing service loaners or exchanges within guidelines.
Responsibilities include documenting interactions in the ticketing system, escalating where needed, and delivering timely resolutions.
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