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Tier 2 Tech Support Engineer: Incident Resolver & RCA
Job in
Lebanon, Boone County, Indiana, 46052, USA
Listed on 2026-06-19
Listing for:
Nteg
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Nteg in Lebanon, Indiana, is seeking a Tier 2 Technical Support Specialist to provide advanced incident resolution and serve as the primary escalation point. The role requires strong troubleshooting skills across systems, networks, and applications, with an emphasis on documentation and mentorship.
The ideal candidate has 3–5 years of IT support experience, strong analytical skills, and the ability to clearly communicate technical issues. Join Nteg to enhance customer satisfaction and service efficiency.
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