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National Account Manager

Job in Lebanon, Boone County, Indiana, 46052, USA
Listing for: Festool USA
Full Time position
Listed on 2026-10-03
Job specializations:
  • Sales
    Business Development, Client Relationship Management
  • Business
    Business Development, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
National Account Manager Overview

Festool is seeking an experienced National Account Manager to own and accelerate growth across a portfolio of strategically important national customers. The ideal candidate is a commercially driven sales leader who knows how to grow complex accounts, build relationships with senior customer stakeholders, negotiate effectively, and turn opportunities into measurable revenue. This is not an account-maintenance role. You will be expected to understand your customers' businesses, challenge the status quo, identify and quantify growth opportunities, secure customer commitments, and take ownership of the commercial plan and results for your accounts.

Success in this role also requires strong cross‑functional leadership. You will work closely with Festool's Marketing and Digital teams, bringing customer insights, commercial priorities, revenue objectives, and opportunities into a shared account strategy. You do not need to be the marketing or e-commerce expert, but you must understand how these capabilities contribute to growth and know how to bring the right expertise together around the customer.

The right candidate will be comfortable balancing strategy with execution. You will move between annual business planning and contract negotiations, senior customer meetings and Salesforce management, assortment decisions and new product launches. Ultimately, you will be accountable for growing the business and strengthening Festool's long‑term position with the customers you manage.

Job Responsibilities
  • Own the overall commercial performance and growth of assigned National Accounts, including revenue, profitability, forecasting, customer relationships, and execution of account plans.
  • Develop and own annual customer business plans that connect Festool's growth objectives with customer priorities, specific opportunities, commitments, and measurable revenue expectations.
  • Build strong relationships across customer organizations, including senior leadership, merchandising, purchasing, e-commerce, marketing, finance, and operations.
  • Identify and quantify growth opportunities across existing business, assortment expansion, new products, e-commerce, marketplaces, campaigns, and other strategic initiatives.
  • Own the customer assortment strategy from a commercial perspective, identifying opportunities to expand distribution, improve assortment productivity, introduce new products, and increase Festool's share of the customer's business.
  • Serve as the commercial lead for assigned accounts, working closely with Marketing and Digital partners to develop integrated account plans. Bring customer priorities, commercial opportunities, revenue objectives, and account insights while leveraging functional expertise in marketing, e-commerce, digital activation, content, and investment planning.
  • Develop bottom‑up forecasts that connect specific growth opportunities, customer commitments, assortment changes, product launches, and other initiatives to annual revenue targets.
  • Lead customer business reviews, line reviews, and strategic planning discussions covering performance, growth opportunities, assortment, investments, product launches, campaigns, and future priorities.
  • Lead commercial negotiations with assigned accounts, including contracts, dealer programs, SPAs, assortment opportunities, terms, investments, and customer commitments within established Festool guidelines.
  • Translate Festool product launches, campaigns, and commercial initiatives into customer‑specific sales plans with clear objectives, commitments, execution requirements, and measurable revenue expectations.
  • Partner with Marketing and Digital teams to identify opportunities to improve online visibility, conversion, digital…
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