Technical Service Engineer

Technical Service Engineer – Hypertherm Associates

Hypertherm Associates is a global, 100% associate‑owned manufacturer and a global leader in advanced industrial cutting solutions. We invite a highly‑motivated Technical Service Engineer to join our growing team.

• Support Hypertherm products for customers through in‑house or on‑site troubleshooting, consultation or repair to enable system integration, identify root‑cause issues, and provide customer hands‑on technical knowledge.
• Professionally and effectively deliver technical product training to customers covering usage, maintenance, and optimization of Hypertherm products to establish and strengthen self‑sustaining technical capabilities.
• Provide individualized account support to facilitate resolution of account service or application issues and develop long‑term service partnerships with target channel partner and end‑user accounts.
• Accurately document all key work activities with a technical problem‑solving and knowledge‑library building mindset.
• Mentor others through on‑the‑job training, product and process knowledge to foster development of short‑term capabilities.

• Bachelor’s degree in an engineering discipline with 5+ years of experience with industrial cutting equipment (plasma, waterjet, laser, oxyfuel) in a technical service or related field.
• High level of self‑drive, excitement in learning new technologies.
• Strong desire to excel in a customer‑facing environment.

• Expertise in automation, drives and motors, networking/IT, industrial programming and CNC machine code, or application engineering.

On‑site – Lebanon, NH. Travel up to 40%.

• Global, 100% employee‑owned company for over 50 years.
• Profit‑Sharing.
• Employee Stock Ownership.
• Five days per year of community service time.
• Strong commitment to environmental stewardship.
• Stable, growing organization with a no‑layoff philosophy.

Annual base pay range: $59,697.00 – $99,494.00. Pay within this range varies based on relevant experience, skills, and education.

Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, age, national origin, disability, or veteran status, or any other characteristic protected by federal, state, or local laws.