Part-Time Investigator
Listed on 2026-08-30
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Entertainment & Gaming
Customer Service Rep
job description - part-time investigator (260005uy)
part-time investigator ( 260005uy )
organizationlottery commission
agency contact name and information : ohio lottery commission office of human resources: careerso.gov
unposting datesep 5, 2026, 3:59:00 am
work locationmiami valley raceway 6000 state route 63 lebanon 45036
primary locationunited states of america-ohio-warren county-lebanon
compensation : $28.76/hour
schedulepart-time
work hours : part-time variable, see work hours below
union : ocsea
primary job skilltechnical skills : basic documentation, evidence collection, surveillance, customer service, security
professional skills : attention to detail, customer focus, problem solving
the ohio lottery commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the ohio lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: supporting education by offering entertaining gaming experiences. Our vision is: investing in ohio’s students and communities through gaming innovation.
we are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
job description
part-time variable work schedule as scheduled on any day from sunday-saturday; schedule can include any shift in a 24 hours per day/7 days per week operationwhat you'll do:
- this position is a regulatory position.
- work in a regulatory capacity and ensure the racino is following rules, regulations, laws and standard operating procedures.
- ensure racino operations comply with all statutory and administrative provisions.
- respond to incidents occurring on site, complete reports and maintain a compliance database for reports of suspicious activity, unusual incidents, and all other reportable incidents.
- complete background investigations on racino employees.
- facilitate the licensing process for racino gaming employees.
- provide exceptional customer service to patrons and racino staff.
- congratulate jackpot winners.
- observe intercept process for winners and create intercept accounts.
- assist patrons enroll in the time out ohio program and provide program information.
- use surveillance equipment and ensure proper surveillance coverage of all video lottery terminals in the racino facility.
- monitor the floor drop and ensure compliance with established procedure.
- monitor all video lottery terminal floor moves and ensure compliance with established procedure.
- receive incoming video lottery terminals and verify shipping security seals, serial numbers, description of the machines, and manufacturer name.
- verify video lottery terminals to be removed and confirm manufacturer name and serial number.
- work as a team player to assist the team in completing its goals and objectives.
- learn to use lottery-specific software applications for daily job responsibilities.
- work in a location that is open 24 hours per day/7 days per week.
- perform other duties and work on special projects.
at the state of ohio, we take care of the team that cares for ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the state of ohio benefits, visit our total rewards website ! Our benefits package includes:
- medical coverage
- free dental, vision and basic life insurance premiums after completion of eligibility period
- paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- childbirth, adoption, and foster care leave
- education and development opportunities (employee development funds, public service loan forgiveness, and more)
* benefits eligibility is dependent on a number of factors. The agency contact listed above will be able to provide specific benefits information for this position.
qualifications- 30 months training or 30 months investigative experience with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license.
- -or completion of associate…
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