Retail Sales Associate - Lebanon

Retail Sales Associate at Lebanon

Lebanon, OH, US

November 1, 2023 — Requisition

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast‑paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to the management team.

• Ability to work a flexible schedule in support of the store opening, production, and closing operations.
• Ability to effectively communicate in English with customers and OVGI associates.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Ability to process information and merchandise through a computer system and POS register system; must be able to use a calculator.
• Basic math and cash handling skills required; must be able to count change, provide change back, and maintain an accurate register with or without use of a calculator.
• Excellent verbal communication skills.
• Excellent active listening skills.

• Ability to work in a non‑climate‑controlled environment.
• Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
• Ability to lift up to 35 pounds frequently.
• Regular, predictable attendance is required as business demands dictate.
• Regular use of hands, fingers, and computer for command input and telephone communication.
• Vision requirements for close work due to computer usage.

• Provide professional, friendly, and courteous service to all customers inside the store, outside the store, and over the phone.
• Effectively process sales transactions at the POS, ensuring accurate transaction processing.
• Work a flexible schedule set by the supervisor in support of the store's opening, production, and closing operations, including work on weekends and holidays.
• Maintain knowledge of merchandise and answer customers' questions courteously and promptly.
• Maintain dressing room standards and clear, orderly register area.
• Execute store security procedures and communicate store messages utilizing the paging system.
• Perform store housekeeping duties as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms).
• Assist donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts.
• Communicate our mission and vision effectively to donors and customers when requesting monetary contributions at the POS.
• Other duties as assigned.

This position does not have supervisory responsibilities.

Pay rate: $13.00 per hour.

EEO Employer/Vet/Disabled