Executive Director​/Administrator - Assisted Living

Executive Director

The Executive Director is responsible for the overall leadership, operations, compliance, financial performance, and culture of an Assisted Living and Memory Care community in accordance with State and community-based care regulations.

This role ensures exceptional resident care, regulatory compliance, team engagement, census growth, and operational excellence while fostering a compassionate, resident-centered environment.

Responsibilities

• Ensure documentation standards support resident care and regulatory requirements.
• Maintain required policies, quality assurance, and risk management processes.
• Recruit, hire, and retain qualified team members.
• Provide leadership and accountability to department managers.
• Promote a culture of teamwork, respect, and service excellence.
• Ensure staff training meets state requirements, including dementia care training.
• Conduct regular performance evaluations and coaching.
• Develop and manage operating budget.
• Monitor expenses, revenue, labor management, and census.
• Drive occupancy growth through collaboration with sales and marketing.
• Ensure appropriate staffing levels aligned with resident acuity.
• Ensure compliance with state Memory Care endorsement standards.
• Maintain person-centered dementia care programming.
• Support family engagement and communication.
• Ensure appropriate behavioral health supports and interventions.
• Foster a safe, welcoming, and service-oriented environment.
• Address resident and family concerns promptly and professionally.
• Support quality-of-life initiatives and resident engagement programs.
• Oversee daily operations of Assisted Living and Memory Care.
• Monitor quality indicators and implement continuous improvement initiatives.
• Maintain informing physician and pharmacy relationships.
• Ensure emergency preparedness and safety protocols are current.
• Other duties as assigned.

Requirements

• Ensure documentation standards support resident care and regulatory requirements.
• Must hold current state Residential Care Facility Administrator (RCFA) license.
• Bachelor's degree in healthcare administration, business, or related field preferred.
• Minimum 2 – 3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing.
• Strong knowledge of State Administrative Rules for Community-Based Care.
• Demonstrated financial management experience.
• Proven ability to lead teams and drive occupancy.
• Strong regulatory and survey readiness knowledge.
• Leadership and team-building expertise.
• Budget management and labor oversight skills.