Plumber Field Leader

Plumbing Field Leader

The Plumbing Field Leader oversees daily field operations for residential and light commercial plumbing projects, combining hands-on technical expertise with leadership, coaching, and coordination. This role ensures high-quality workmanship, supports service and installation teams, and maintains strong communication with customers and internal teams to keep jobs running smoothly and efficiently.

Responsibilities

• Lead field plumbing teams by assigning work, providing clear guidance, and ensuring efficient execution of all jobs.
• Support technicians on site with troubleshooting, complex repairs, and real-time decision-making to resolve issues quickly and effectively.
• Oversee job quality to ensure all work meets internal standards and complies with local plumbing codes and regulations.
• Coordinate closely with dispatch to manage daily schedules, balance workloads, and align with customer expectations and timelines.
• Train, mentor, and develop junior plumbers and apprentices to build their technical skills and professional capabilities.
• Communicate with customers regarding job status, findings, recommendations, and any necessary follow-up work.
• Maintain strict safety compliance and enforce proper field procedures, including safe use of tools and equipment.
• Document completed work thoroughly and provide accurate, timely reporting to management.
• Support both service and installation teams in the field to ensure seamless project execution across residential and light commercial sites.

Essential Skills

• At least 5 years of experience as a service plumber or plumbing technician.
• Demonstrated leadership experience in the field or strong readiness to step into a lead role.
• Ability to diagnose complex plumbing issues and guide other technicians through effective solutions.
• Strong communication skills with the ability to explain technical issues clearly to both team members and customers.
• Proven customer-service skills, including professionalism, responsiveness, and follow-through.
• Valid driver's license with a clean driving record.
• Ability to lift 50+ pounds and work in varied field conditions.
• Hands-on experience with plumbing service, repair, installation, and drainage systems.
• Mechanical aptitude and strong troubleshooting skills.
• Ability to perform preventive maintenance on plumbing and related systems.
• Experience working with hand tools and field service equipment.
• Basic electrical understanding related to plumbing and HVAC systems.
• Experience supporting HVAC-related plumbing work in residential and light commercial environments.

Additional Skills & Qualifications

• Experience coordinating with dispatch or scheduling teams in a field service environment.
• Comfort working on both residential and light commercial projects.
• Ability to manage multiple jobs simultaneously while maintaining quality and safety standards.
• Strong organizational skills for documenting work and reporting to management.
• Experience with efficiency-based performance metrics or incentive programs.

Why Work Here?

This organization rewards field leadership and high performance with meaningful incentives and opportunities to grow. Team members can earn additional daily pay for on-call responsibilities, enhanced pay rates for weekend and holiday call-outs, and weekly incentive pay tied to upsells, leads, and efficiency. Top technicians regularly earn significant additional income through these programs. You will join a culture that values initiative, supports professional development, and recognizes your contribution to both customer satisfaction and team success.

Work Environment

This is a field-based role supporting residential and light commercial customers, working on a variety of plumbing, drainage, and HVAC-related systems. You will use standard hand tools and service equipment to perform repairs, installations, and preventive maintenance in diverse settings, including indoor and outdoor environments. The work involves lifting 50+ pounds and operating in varied conditions, such as tight spaces, different building types, and changing weather.

The schedule includes participation in an on-call rotation, with potential weekend and holiday call-outs that are compensated at enhanced rates. The environment emphasizes safety, adherence to local codes, and professional presentation at customer sites.

Job Type & Location

This is a Permanent position based out of Cleona, PA.

Pay and Benefits

The pay range for this position is $72800.00 - $83200.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

No Weekday or Overnight on Call Competitive Wages Paid Time Off 100% Paid Health Insurance for Employee (begins 1st of month after date of hire) Dental and Vision Insurance Life and Disability Insurance 401K Match (25% up to 4%) & Employer Contribution (5%) Incentive Pay Holiday Pay…