RV Warranty Administrator

Description

National Indoor RV Centers is actively seeking a Warranty Administrator. This is a fantastic opportunity to join a company that is experiencing massive growth in a very smart way and fosters winning as a team! We are growing fast and looking for those who are eager to become a long‑term valued member of our NIRVC family. The Warranty Administrator role is an hourly plus commission paid position.

A successful Warranty Administrator will be responsible for all aspects of warranty verification, submission of claims, and services provided to the customer pertaining to warranties for parts or vehicles. The role assures customer needs and service requests are completed regarding warranties for units and works with department leaders to meet service goals.

Monday to Friday 8:00 am to 5:00 pm;
Compensation $20 - $25/hour depending on experience.

• Works with manufacturers and service department to verify warranties of parts and service, keeping costs associated with repairs within the estimates of the warranty and submitting claims.
• Maintains a good relationship with manufacturers, service advisors, service technicians and managers.
• Collects proper information from advisors to get service done in a timely manner.
• Keeps accounts current and accurate.
• Makes phone calls as well as answers calls and emails promptly on warranty issues.

• Must have excellent customer relations skills and understand warranty process internally and externally.
• Dependable and trustworthy.
• Ability to work in a team setting.
• Microsoft Office skills.

• Medical, Dental, and Vision – Available 1st of the month following 30 days of employment.
• Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness).
• 401K (after 90 days of employment).
• Over 100 hours of PTO in the 1st year.
• 4 paid holidays and 40 hours of floating holiday.
• Industry leading pay.
• Brand new facilities.
• Advancement opportunities.

This job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. We are an Equal Opportunity Employer (E.O.E.). All applicants must be able to demonstrate the ability to pass pre‑employment testing to include background checks, MVR, and drug screen.