Office Operations & Experience Coordinator

Office Operations & Experience Coordinator

Joint Economic & Community Development Board of Wilson County (JECDB)

Lebanon, Tennessee (Greater Nashville Area)

Full-Time | Non-Exempt

Date:
September 4, 2026

The Office Operations & Experience Coordinator plays a key role in supporting the efficiency, organization, and professionalism of daily operations across the JECDB. This position provides coordinated administrative and operational support to all staff, programs, and initiatives, while also shaping a welcoming and highly functional office environment for partners, stakeholders, and the public.

This role serves as a shared administrative and operational resource across the organization, providing coordinated support for economic development, workforce initiatives, marketing efforts, and community development activities.

• Provide general support across team functions to ensure smooth day-to-day operations
• Maintain organized systems for files, records, and shared documents
• Assist in supporting internal processes to improve efficiency, consistency, and communication across the team
• Assist with tracking projects, deadlines, and deliverables as needed

• Provide administrative support to leadership and staff across all functions
• Prepare correspondence, reports, presentations, and meeting materials
• Assist with data entry, database updates, and document management
• Support special projects and initiatives as assigned

• Serve as the first point of contact for visitors, partners, and inquiries
• Create a professional, welcoming, and responsive office environment
• Route inquiries appropriately and ensure timely follow-up
• Represent the organization with professionalism in all interactions

• Coordinate logistics for meetings, board activities, and events
• Manage calendars, meeting schedules, and room setup
• Prepare agendas, materials, and assist with meeting follow-up
• Support event execution for workforce and economic development initiatives

• Manage office supplies, equipment, and vendor coordination
• Oversee mail distribution and outgoing communications
• Coordinate maintenance and service needs for office equipment
• Maintain an organized and functional workspace environment

• Work closely with all team members to support organizational priorities
• Help ensure consistent communication and information flow across departments
• Assist in maintaining internal documentation and process clarity

• High school diploma or GED required; associate degree or higher preferred
• 1 year of experience in administrative support, office coordination, or a related field preferred
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to work independently while supporting a collaborative team environment
• Professional demeanor with strong customer service and interpersonal skills
• Demonstrated ability to maintain flexibility, adapt to changing priorities, and respond proactively to time-sensitive organizational needs.

• Organization & Attention to Detail
• Communication & Responsiveness
• Initiative & Problem-Solving
• Adaptability & Flexibility
• Professionalism & Confidentiality

This position operates in a professional office environment with standard equipment. Work is primarily sedentary with occasional lifting of light materials (up to 10 lbs.).

Expected Salary Range: $35,000 - $40,000 annually commensurate with qualifications and experience. Competitive comprehensive benefits package included.

Wilson County, Tennessee, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.