Rental Power Business Development Manager

Career Area:

Sales

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Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back‑up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world‑class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar’s Electric Power Division has an open opportunity as a Rental Power Business Development Manager. The Rental Power Business Development Manager will oversee and coordinate all sales and marketing activities for a significant client or specific client group. Opportunity development of rental power solutions and influencing of rental power applications with large projects.

• Follow organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.
• Consult with dealers and internal business partners on the subject of sales and service support of product to “corporate account” customers.
• Design processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.
• Work directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  Level Extensive
  
  Experience:
  
  • Facilitates creation of the 'right' products and services to resolve customer business issues.
  
  • Fosters strong customer relationships via delivery on commitments, open communication, and on‑going feedback/improvement.
  
  • Advises others on creating customer focused environments in various scenarios.
  
  • Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
  
  • Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
  
  • Communicates and models the criticality of customer focus as an organizational strategy.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
  Level Working Knowledge:
  
  • Discusses industry‑specific flagship products and services.
  
  • Demonstrates current knowledge of the regulatory environment for industry segment.
  
  • Describes the contribution of own function as it relates to the industry segment.
  
  • Participates in major industry professional associations; subscribes to industry‑specific publications.
  
  • Currently works with a major industry segment and associated functions and features.
• Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  Level Extensive
  
  Experience:
  
  • Differentiates assumptions, perspectives, and historical frameworks.
  
  • Evaluates past…