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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Team Coach & Customer Experience Lead

Job in Lebanon, Wilson County, Tennessee, 37090, USA
Listing for: Lyft
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading ride-sharing company is looking for a highly motivated Team Coach to join their Safety and Customer Care team. This role involves supporting operations, monitoring agent performance, conducting audits, and driving improvements in customer experience. The ideal candidate has over three years in customer support, strong data analysis skills, and the ability to thrive in a fast-paced environment. The position offers a hybrid work model and competitive benefits.
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