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Service Advisor — Customer Experience & Shop Support

Job in Lebanon, Wilson County, Tennessee, 37090, USA
Listing for: Wilson County Hyundai Inc
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Wilson County Motors is seeking a Service Advisor to be the face of the Service Department. You will greet customers on the service lane, record work requests, explain repairs in easy-to-understand terms, and ensure the work meets customer expectations and the work order.

The successful candidate will assist the Service Manager, help manage the shop when unavailable, coordinate warranty claims, and maintain a professional, organized work area while meeting department metrics.

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