Enrollment Specialist Undergraduate and Graduate Student Athletes

Job Details

Location:

Cumberland University - Lebanon, TN 37087

Position Type:
Staff

Enrollment Specialist for Undergraduate and Graduate Student Athletes

This position's primary responsibility is to represent the University to potential student athletes and their families by assisting with enrollment-related questions. The ideal candidate shares the admissions process with secondary school counselors, post‑secondary institutions and their officials, and the community  main emphasis is to build relationships with prospective Cumberland University students by helping them navigate the admissions process from interest to enrollment.

• Possess an understanding of, and a commitment to, the University Mission and Vision as well as the goals and objectives of Enrollment Services.
• Represent the University at college fairs for high‑school students, private visits to high schools, other recruiting events aimed at high‑school students, and community‑college transfer events.
• Attend training and events outside normal territory as needed.
• Maintain and enter prospect data into the CRM (Slate) and student information systems in a timely manner.
• Communicate regularly and effectively with athletics and coaching staff to identify and track potential student athletes through the recruitment process.
• Establish and maintain a professional, friendly relationship with representatives at high schools and community colleges.
• Provide counseling to prospective students and their parents regarding the University, academic offerings, and financial aid options.
• Conduct follow‑up communications with leads and applicants via letters, telephone calls, text messages, onsite and off‑campus visits, electronic and social networking mediums.
• Assist applicants through the application process and track their progress to ensure all required documents are submitted for final acceptance.
• Conduct campus tours for prospective students, their families, and visitors to the University.
• Participate in special functions for prospective students and applicants, such as athletic recruiting events, fine arts recruiting events, discovery days, open house days, freshman registration, orientation, etc.
• Provide regular reports on contacts to prospects and applicants, visits to schools, and campus visits, as requested.
• Assist University staff in recruitment of prospective students to their program or initiative as requested by supervisors.
• Perform other duties or tasks as assigned by supervisors.
• Participate in and complete a performance management process following the guidelines set forth by the University.

The ideal candidate will make decisions and set work priorities based on procedures, with limited supervision after training. The position does not have supervisory responsibilities.

Required: Bachelor’s Degree and a minimum of one (1) year of work experience in a related field; or an equivalent combination of education and experience approved by the Vice President of Enrollment Services.

Preferred: Completed Bachelor’s Degree in Communications, Public Relations, or a related field of study with two (2) years of work experience in a related field; ability to converse in multiple languages, preferably English and Spanish.

• Excellent oral communication skills.
• Excellent written communication skills via email and text messaging.
• Record‑keeping and reporting skills.
• Organizational and time‑management skills.
• Interpersonal skills.
• Computer knowledge and skills.
• Ability to travel.
• Ability to lift up to 50 pounds.

The screening of applications will begin immediately, and the position will remain open until filled. Persons interested should submit a cover letter, resume, and three references.