Implementation Analyst

Implementation Analyst

Location:

Lebanon, TN

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.

Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning.

Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities.

Picture yourself as the lifeblood that ties everything together—the communicator, the problem-solver, the bridge between operational teams. In these roles, you handle urgent calls, craft solutions, and ensure that every signal flows correctly so customers receive the right answers at the right time. You’re the one who steps in when things get tough, the superhero who keeps the mission on track.

If you love variety, collaboration, and the occasional customer interaction, this is your stage. You’ll work across teams, solve challenges with a smile, and make sure the entire organization moves as one.

The Implementation Analyst I collaborates with business units to understand integration requirements and designs efficient solutions to connect various applications and systems. This position implements data mapping, transformation, and validation to facilitate successful integration. The Implementation Analyst I reports to the Infrastructure Manager and provides excellent service and support while demonstrating the Company’s values and supporting the mission.

• Collaborate with business units to understand integration requirements and design efficient solutions
• Conduct stakeholder interviews and discovery sessions to gather, document, and validate business and technical requirements
• Complete gap analysis and current-state mapping; analyze current-state processes and recommend future-state improvements
• Identify and establish the scope and parameters of requirements analysis on a project‑by‑project basis, including project impact, outcome criteria, and metrics
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translate conceptual user requirements and business needs into functional requirements for vendors, developers, and project teams
• Develop process and system requirements and communicate them to vendors and stakeholders as needed
• Assist with implementation of banking applications, digital banking systems, payment solutions, and operational technologies
• Coordinate implementation activities between business units, vendors, and technology teams
• Participate in project planning, milestone tracking, issue management, and change proposal assessment
• Assess change proposals and assist in defining solutions that achieve organizational goals
• Collaborate with cross‑functional teams including developers, system administrators, business analysts, end users, customers, outside consultants, application engineers, and technicians to facilitate successful integrations
• Support integration testing between systems and participate in the validation of purchased solutions to verify features and functions are enabled and optimized based on specified requirements
• Continuously monitor implementations and proactively address potential issues
• Escalate implementation issues and coordinate resolutions
• Verify implementations adhere to security standards, regulatory compliance requirements, banking regulations, internal procedures, and internal controls
• Implement security measures such as data encryption…