Liquor Store Associate - Big Bull Liquor @ West Main Street, Lebanon, TN

Company:
Big Bull Liquor Store
Location: 1430 W Main St, Lebanon, TN
Position Summary

The Liquor Store Team Member is responsible for delivering excellent customer service while ensuring compliance with all state and local alcohol regulations. This role supports daily store operations including sales transactions, stocking, cleanliness, and loss prevention in a fast-paced retail environment.

Customer Service

• Greet customers promptly and provide friendly, knowledgeable service
• Assist customers with product selection, recommendations, and pricing
• Verify valid  ensure legal alcohol sales at all times
• Handle customer questions, concerns, and returns professionally

Sales & Cash Handling

• Accurately operate POS system and handle cash, credit, and digital payments
• Follow proper cash-handling and register-balancing procedures
• Promote specials, new products, and store promotions when appropriate

Store Operations

• Stock shelves, coolers, and displays; rotate inventory and check expiration dates
• Maintain clean, organized, and well-merchandised sales floor
• Assist with receiving deliveries and organizing back-stock
• Follow opening and closing procedures as assigned

Compliance & Safety

• Strictly follow all alcohol sales laws and company policies
• Refuse service when legally required and notify management when needed
• Monitor for theft, suspicious activity, or policy violations
• Follow all safety, security, and loss-prevention procedures