Security and Loss Prevention Specialist, NA; Fulfillment & Operations

Security and Loss Prevention Specialist, NA

Job :  |  Services LLC

Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention across Amazon’s operations, affiliate, and retail businesses.

The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position that protects people, product and data in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager for the geographic area and collaborates with the operational team and cross‑functional partners.

• Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents.
• Identify vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define mitigating actions while ensuring compliance with legal and ethical standards.
• Serve as department liaison and security/crisis management subject‑matter expert for site leadership, keeping them informed on key issues, strategies, and performance.
• Develop strategies for alarm reduction and conduct system diagnostics for problematic devices, engaging and resolving issues with internal and external partners.
• Travel regionally up to 25% of the time when applicable.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; stand/walk for up to 12 hours during shifts; work in environments with variable noise, temperature, and weather conditions; climb and descend stairs as required.
• Work all shifts, including nights, weekends, and holidays, covering 24/7 operations.

As a SLP Specialist, you will join a team of professionals providing security as a service to business customers across multiple units within a dedicated geographical area. You will perform regular physical security audits, investigate policy violations, security‑related incidents, and loss events. During investigations you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help identify vulnerabilities in processes and contribute to developing mitigating measures.

You will maintain the physical integrity of fulfillment, logistics, and retail operations by auditing and monitoring system health with subject‑matter experts and external suppliers. You will interact daily with external security service providers, ensuring high‑quality security services and a smooth customer experience. You will also act as point of contact for internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and serve as a subject‑matter expert in Security and Loss Prevention matters.

Finally, you will deliver loss prevention education and awareness programs to other teams and liaise with stakeholders on policy and procedure across all management levels.

WWOS supports field Loss Prevention and is designed to create a prepared and secure work environment through global security centers of excellence staffed by experts in people and asset protection. The team establishes policy and implementation guidelines, trains leadership and staff, utilizes technology to reduce subjectivity and complexity, assesses risks, and audits practices to ensure compliance.

• High school or equivalent diploma.
• 2+ years of Amazon (Blue Badge/FTE) experience, or 1+ year in security service, loss prevention, asset protection, investigations, law enforcement, or as a Loss Prevention Qualified Career Choice graduate.
• 1+ year of experience using Microsoft Office, including Excel, in a professional capacity.
• Workplace incident mitigation or de‑escalation and business continuity planning experience.

• Experience making and influencing informed decisions by leveraging data and metrics.
• Demonstrated ability to work independently in a fast‑paced, multi‑tasking environment.
• Effective communication, collaboration, networking, and influence across all business levels within a diverse workforce.
• 1+ year of leadership or management and/or supply chain experience.
• Investigative interviewing…