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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Guest Service & Sales Pro: Upsell, Delight Guests

Job in Ledyard, New London County, Connecticut, 06339, USA
Listing for: Great Wolf Lodge
Full Time position
Listed on 2026-05-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Great Wolf Lodge is seeking a Guest Service & Sales Agent in Ledyard, Connecticut. This role is pivotal as the first and last point of contact for guests, enhancing their experience while driving sales through consultative service. Responsibilities include assisting with check-in/check-out, promoting lodge offerings, and addressing guest inquiries. Ideal candidates have strong customer service and sales experience, with incentives available based on performance.

Join the team and enjoy various benefits, including flexible scheduling and training opportunities.
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