Sales Admin Coordinator

Sales Admin Coordinator

Location: Leeds City Centre

Job Type: Full-time, Permanent

We are looking for an Sales Admin Coordinator on behalf of a well‑established and growing chemical distribution business based in Leeds. This is a great opportunity for someone who enjoys working with people, problem‑solving and being at the heart of customer activity.

As a Sales Administrator, you will act as the first point of contact for customers and support the smooth running of enquiries, quotations and orders. You will work closely with internal teams to ensure customers receive accurate information, timely updates and a consistently high level of service.

• Speaking with customers by phone and email and processing orders accurately
• Supporting the management of enquiries, quotations and order updates
• Monitoring scheduled orders and working with internal teams to ensure availability
• Liaising with warehouse and logistics teams to support timely deliveries
• Keeping customers informed about order progress and resolving queries
• Maintaining accurate records within internal systems
• Supporting Account Managers with customer relationships and occasional site visits

To be successful in this Sales Admin Coordinator role, you will be organised, approachable and comfortable managing multiple tasks in a busy environment.

• Experience in administration and customer service or customer order management
• GCSE grades to Grade C / 5 and above
• Strong organisational skills with excellent attention to detail
• The ability to remain calm and focused when workloads increase
• A confident telephone manner and strong written communication skills
• Good working knowledge of Microsoft Office

• Experience using Dynamics 365
• Knowledge of the chemical industry
• Export knowledge
• Previous experience in a sales office or sales support role

• Generous holiday allowance with buy and sell holiday scheme
• Flexible working hours
• Hybrid working once training is complete
• Ongoing professional development through internal and external training
• Mental health support, including free therapy and counselling
• Physical wellbeing initiatives and health challenges

Our client is a UK‑based chemical distributor with a strong European presence, supplying ingredients used in everyday products including cosmetics, pharmaceuticals and cleaning solutions. They are known for their technical expertise, market knowledge and supportive team culture. As part of a wider group, they value collaboration, creativity and treating people fairly.