Principal Consultant​/Associate Director - Smart Buildings; Building Intelligence - London

Principal Consultant / Associate Director - Smart Buildings (Building Intelligence) - London / Birmingham / Manchester / Leeds / Bristol

• Full-time

Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have delivered impactful projects and programmes. Our purpose is to transform performance for a greener, more inclusive and more productive world. We work in partnership with clients, combining local expertise, global capability and outcome‑led thinking to raise the standard of how projects are set up and delivered.

This is not a vendor or product role. You will have the chance to influence important client decisions, help turn ambition into delivery and work with specialists across Digital Buildings without being expected to do everything yourself.

You will join a fast‑growing team with the scope to develop your expertise, lead initiatives as you grow and help create a team culture where curiosity, collaboration, high standards, care and respect matter.

Location:

London, Birmingham or Manchester, with flexibility for candidates based in other Turner & Townsend UK offices including Bristol and Leeds.

Working pattern:
Hybrid. Expect two to three days a week in a Turner & Townsend office, plus client‑office or site attendance where required. UK travel may be required.

Appointment:
We will appoint at Principal Consultant or Associate Director level, based on your experience, senior client influence, commission leadership, commercial contribution and capability‑building impact.

Lead the decisions that shape smarter buildings.

Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We work as the client's representative. We provide independent, solution‑agnostic advice and a client assurance role throughout the project life cycle.

We are looking for a senior adviser to lead complex Building Intelligence commissions or major work streams. You will use technical judgement in building systems, data and integration to guide senior stakeholders through important decisions, while staying connected to delivery so that the value intended at strategy stage is not lost in implementation or operation.

You will work across the RIBA Plan of Work, particularly at stages 1‑4 where early strategy, use cases and requirements determine the direction of a project. Our work spans commercial occupier, education and healthcare environments, from significant complex commissions to a portfolio of smaller advisory assignments.

• Lead client‑facing strategy, use‑case, requirements, standards, roadmap, investment and assurance work appropriate to the commission.
• Advise senior client stakeholders on operational needs, data, integration, interoperability and smart‑building outcomes.
• Turn strategic ambition into clear, deliverable client requirements, decision papers, standards and assurance recommendations.
• Provide credible challenge to proposed solutions, identifying risks, dependencies and trade‑offs before they affect client outcomes.
• Lead workshops, stakeholder engagement and high‑quality client outputs.
• Build trusted relationships with clients, designers, contractors, suppliers and Turner & Townsend colleagues.
• Grow capability through mentoring, workstream supervision, knowledge sharing and practical methods or guidance.
• Contribute to client relationships, extensions, bids and proposition development as part of a collaborative team effort.

You will not be accountable for detailed system design, installation design or platform configuration. Your technical authority will lie in helping clients make the right decisions, establish robust requirements and maintain focus on intended outcomes through delivery.

• You will lead complex commissions or major work streams, own quality and senior client confidence, and materially contribute to winning work.
• You will lead selected bids and extensions, help manage commission performance, mentor colleagues and raise delivery standards.
• You will lead major client…