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Hybrid SME Insurance Service & Sales Specialist

Job in Leeds, Jefferson County, Alabama, 35094, USA
Listing for: Direct-Line-Group-3
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Direct-Line-Group-3 is seeking an SME Customer Service Representative in Leeds, Alabama. In this hybrid role, you will provide expert sales and customer service support for small business insurance products.

Key responsibilities include underwriting and managing customer interactions, achieving KPIs, and delivering excellent customer experiences. The ideal candidate should have proven customer service experience and strong communication skills. We offer a range of benefits including pension contributions and flexible health options.

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