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SME Success Advocate

Job in Leeds, Jefferson County, Alabama, 35094, USA
Listing for: Iwoca
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 37483 - 38822 USD Yearly USD 37483.00 38822.00 YEAR
Job Description & How to Apply Below

iwoca in Leeds is seeking a Customer Success Advisor to deliver a positive customer journey. You’ll engage with business owners, handle queries, and educate them on our services to meet their needs.

The role involves inbound calls, web chats and emails, guiding customers through loan applications while maintaining a friendly, proactive approach. We value smart, motivated individuals with strong communication skills and a collaborative mindset.

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