Food & Beverage Manager

F&B Manager

Location:

HQ Hotel, North Leeds Salary: £32k to £35k (dependent on experience) Overview & core Values At the hotel, every member of the team must play their part in delivering exceptional service to our guests, our owners and our colleagues. As a F&B Manager working for the hotels you will demonstrate a positive can do attitude to drive exceptional standards and guest experience to deliver the hotels overall objective.

The hotel have 4 core important values which are central to the success of the hotel;
Ownership| We think and perform like owners Driven| We have a constant desire for improvement Transparency| We ensure clarity in communication so that there are no surprises Investment in our People| We continuously invest in our people to ensure that they are the best that they can be Key Skills Required Previous F&B Manager experience in hotel environment Commitment to delivering a high level of customer/client service Ability to communicate and influence across all stakeholders A strong ability to manage business/workflow priorities to ensure success of department Team player and able to work proactively with a wide remit Ability to work under pressure and under own initiative

Experience of managing a team Firm understanding of GPs and menu engineering Creative and innovative approach Key Skills Desirable Recognised and relevant qualifications for this industry Previous experience in event management Previous experience running a multi-outlet function Previous mixology experience Core Duties and Responsibilities Take accountability for all F&B operations across restaurant, bar and function rooms Control expenditure within F&B outlets.

This is a shared role but youre involvement will be valued. Take accountability for achieving budgeted cost of sales in Food and Beverage Identify and act upon opportunities to grow revenue and reduce costs within the F&B department. Again, this is a share responsibility as the GP margins are stable but they are open to ideas and suggestions on how to improve profit margins and want you to upsell.

Ensure full compliance with licensing laws, health and safety and other statutory regulations Ensure the completion of the shift handovers and shift checklists To be aware of all local events, all local competitors and to ensure that our F&B operation and product remains the market leader Manage the day-to-day operation of F&B outlets Plan, coordinate and lead weekly F&B meetings Ensure compliance with regard to food hygiene and hotel food and beverage systems in line with the company Food Policy & current legislation Deal with customer complaints ensuring effective outcomes Utilise personnel between all F&B outlets to minimise payroll expenditure and ensure flexibility of the team and optimise staff stability Supervise work at all levels and set clear objectives for F&B team and department Complete monthly F&B reports or as and when required Duty Manager responsibilities To update all employee documentation in EPS to ensure staff files remain current and up to date To monitor and manage employee absences within the F&B department, ensuring all absences are accurately recorded within EPS, reasons for absences are recorded within EPS, and return to work (RTW) forms are complete and loaded in EPS.

To manage any staff issues informally where appropriate and to advise Hotel Manager of any issues which need to be formally dealt with Ensure all rotas are loaded into EPS and signed off by the set deadlines People Fully accountable for all team members within the F&B unit in terms of recruitment, performance management Liaise with Line Manager with any issues which may be classed as high risk Act as a role model in terms of values, professional ethics and conduct Identify training needs within the team and deliver or source appropriate training Ensure clear and effective communications are delivered throughout the team to ensure all members are aware of current developments within the company Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development To develop a cohesive and trained…