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Front of House Leader – Guest Experience & Service

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: PPHE Hotel Group
Full Time position
Listed on 2026-07-27
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Park Plaza Leeds seeks a Front of House Manager to lead the heart of the hotel, delivering exceptional guest experiences and brand-aligned service. You will oversee front office operations, shape guest interactions from arrival to departure, and act as a brand ambassador.

You'll coach and develop the front office team, optimise staffing and resources, and collaborate with Operations, Finance and HR to enhance revenue and efficiency while upholding safety and ESG standards.

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