Front of House Supervisor

Day Shift Team Supervisor – Leeds (Amazon LBA5)

Location: Amazon LBA5, Leeds
Pay Rate: Up to £13.75 per hour
Hours:37.5 hours per week, 5 days over 7 (shift times to be arranged)

About the Role

We have a fantastic opportunity to join our friendly and hardworking day shift team at Amazon LBA5 in Leeds. This is a full-time position offering stability, competitive pay, and the chance to work in a supportive environment where your contribution is valued every day.

You’ll play an important part in supporting the smooth running of our operations, helping to deliver excellent service and ensuring high standards are consistently maintained.

• Competitive hourly rate of up to £13.75
• Guaranteed 37.5 hours per week, 5 days over 7
• Opportunities for growth and development
• Supportive team environment
• A role that offers stability and regular hours

What We’re Looking For

Reliable, punctual, and able to commit to regular weekday shifts

A team player with a positive attitude

Able to follow processes and work efficiently in a busy environment

Flexible with shift times

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkboxapp; high street shops, holidays & cinema
• Access to employee assistance programmen
• Cycle to work scheme

Do you have a passion for coordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, thats why we’re looking for a FOHSupervisor who supports their team, enabling them to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a FOHSupervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

• Supervision Looking after main counter -Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor stock and presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to…