Service Engineer

Job Title:

Service Engineer

Company:
Severn Trent Services

Department:
Aqualytix

Location:

Surrey

Posted Date: 19 Feb 2026

Posting End Date: 26 Feb 2026

Salary (£): £35,000 - £45,000

For over 20 years Howlett Associates Water Treatment Ltd, now proudly part of Severn Trent Services, has been providing excellent service to customers with an extensive in‑house range of services and products delivered by a technical and experienced team that operates across the whole of the U.K., working with a variety of building services and industries to make water safe and protect from bacteria, scale, corrosion and sludge.

In the role of Service Engineer you will be required to carry out the business of the company at the customer’s premises in a polite, efficient, technically accurate and health‑and‑safety‑conscious manner. You will notify the customer of any defects or inconsistencies identified while performing company business, and ensure that all customer requirements are observed while maintaining the highest standards of professionalism at all times.

You will need to be a well‑presented and confident communicator who can perform the company’s field activities independently. You should be comfortable working unsupervised, conducting all tasks in a professional, compliant and technically correct manner. Your ability to represent the company positively at customer sites is essential, as is demonstrating confidence in your own skills and judgement.

Key competencies include:

• Excellent interpersonal skills and sound knowledge of water softener servicing and installation
• Strong problem‑solving abilities and a solid understanding of ACOP L8 procedures
• Practical abilities such as pipe‑fitting and plumbing
• Familiarity with general water treatment dosage and control equipment, including cooling towers and chlorine dioxide units
• Thorough understanding of relevant health and safety procedures and the ability to carry out test procedures appropriate to the task at hand

We value character, positivity and a caring attitude in equal weight.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

• Salary dependent on experience £35,000 - £45,000
• Company van where applicable, tools, and uniform
• Ongoing product and technical training
• Career progression in a specialist market
• Pension scheme and other company benefits