Fire & Security Technician

Company Description

Highland Alarms Ltd is committed to giving people peace of mind through reliable fire and security protection. The company focuses on delivering effective solutions at a fair, transparent cost, ensuring strong value for money. Highland Alarms Ltd provides a full range of services, including system installation, ongoing maintenance, and responsive support. The team works closely with customers to tailor the right level of cover for their needs at the right price.

This customer-focused approach underpins a culture of service, safety, and long-term relationships.

This is a full-time, on-site Fire & Security Technician role based in Leeds. The technician will install, commission, and maintain fire alarm, intruder alarm, CCTV, and access control systems in line with relevant standards and company procedures. Day-to-day tasks include diagnosing and repairing faults, performing routine inspections and testing, and completing accurate service and installation documentation. The role involves working at customer sites, responding to call-outs, and ensuring that systems remain safe, compliant, and fully operational.

The technician will collaborate with colleagues, communicate clearly with customers, and follow all health, safety, and quality guidelines.

• Strong troubleshooting skills, including fault-finding, diagnostics, and problem resolution on fire and security systems.
• Knowledge of cybersecurity and network security principles as they relate to modern alarm, CCTV, and connected security systems.
• Understanding of occupational health and safety practices, including safe working at heights, use of tools, and adherence to risk assessments.
• Hands-on experience with alarm systems, including installation, commissioning, servicing, and testing of fire and intruder alarms.
• Previous experience in fire and/or security installations or maintenance, ideally within a similar role.
• Relevant technical qualification (e.g., electrical, electronics, or fire and security engineering) or equivalent practical experience.
• Ability to read technical drawings and manuals, and to complete clear service reports and documentation.
• Valid driver’s license and willingness to travel locally to customer sites as required.
• Strong communication skills, reliability, and a customer-focused, safety-conscious approach.