Regional Field Technical Manager - North England

We're looking for a Regional Field Technical Manager - North England and Scotland to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably. You'll lead the service partner network across North England and Scotland in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.

• Manage and support service partners across your region. (Leeds, Manchester, Liverpool and Newcastle. With 2 days in Scotland)
• Deliver technical training and annual service assessments.
• Review KPIs and customer feedback to improve performance.
• Troubleshoot escalated technical issues and carry out customer visits.
• Support installations, technical projects and spare parts enquiries.
• Travel across the region (up to 50%) with occasional international travel.

• 3+ years' experience as a Senior Service Engineer, Service Supervisor or Service Manager.
• Strong electrical fault-finding skills and understanding of gas systems.
• Hands-on service and repair experience within catering equipment, HVAC, automotive, heavy equipment or similar.
• Gas Safe COMCAT 5 qualification is highly desirable.
• Comfortable reading wiring diagrams and using diagnostic equipment.
• Technical qualification or apprenticeship preferred.
• Excellent communication skills and a customer-focused approach.
• Full UK driving licence and valid passport.