Field Services Engineer

AVT is a global leader in high-speed print inspection systems. We're hiring a Field Service Engineer (FSE) in the U.K. This is a great opportunity to build your career in a high-tech, customer-facing role with significant hands-on experience and growth potential.

• Provide on-site and remote technical support to customers across the U.K., with occasional travel within Europe.
• Install, maintain, troubleshoot and repair AVT’s advanced print inspection systems at customer sites, mainly within the printing and packaging industries.
• Diagnose hardware, software, electrical and mechanical issues and work closely with AVT’s regional and global support teams to resolve them.
• Train customers on the day-to-day use and maintenance of AVT systems.
• Support remote diagnostics for system and application issues.
• Maintain accurate service reports, follow-up actions and spare-part requests/returns.
• Work independently at customer sites while maintaining high standards of safety, quality and customer service.

• Degree, diploma or technical qualification in Electrical/Electronic Engineering, Mechanical Engineering, Mechatronics, Automation, or a related field.
• Strong technical aptitude and logical fault-finding skills.
• Hands-on understanding of electronics and mechanics, with the ability to read mechanical and electrical drawings.
• Comfortable working with computers, software applications, operating systems and networks.
• Previous experience in field service, technical support, industrial equipment or a similar hands-on technical environment is an advantage.
• Customer-oriented, with strong communication and problem-solving skills.
• Able to work independently, manage priorities and remain effective in a fast-paced production environment.
• Willing to travel frequently across the U.K., with occasional travel within Europe.
• Positive, reliable, curious and eager to continue developing professionally.

• Comprehensive training and onboarding on AVT’s products and systems.
• Exposure to advanced industrial automation, imaging and vision systems.
• A supportive and experienced team to learn from, with room to grow and take ownership.
• Extensive hands-on experience working directly with customers and sophisticated production environments.
• Opportunities to travel and gain exposure to customers and AVT teams across Europe.

Location preference:

• Ideally: Leeds
• Also open to candidates based in: Nottingham, Leicester, or Manchester