Lead Administrative Support Assistant

Job Location

Base location is negotiable based on office availability. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at‑risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Coordinate meetings and training logistics, including scheduling, calendars, and virtual meeting setup
• Prepare meeting agendas, take notes, and distribute summaries or minutes
• Serve as a point of contact for the training unit, responding to routine inquiries and directing requests as needed
• Maintain electronic records and filing systems in accordance with agency guidelines
• Enter, update, and retrieve information in agency systems and tracking tools
• Use Microsoft Word, Outlook, Excel, and PowerPoint for routine administrative and tracking tasks
• Maintain basic spreadsheets or logs to support reporting and coordination
• Assist with office and training-related support tasks, including supply ordering and expense documentation
• Learn new systems, software, and procedures as needed to support unit operations

One or more years of experience as an Administrative Support Assistant with the Missouri Uniform Classification and Pay System and possession of a high school diploma or proof of high school equivalency; or four or more years of office or related clerical experience and possession of a high school diploma or proof of high school equivalency.

• Strong organizational skills and attention to detail
• Strong computer skills and comfort working in multiple systems
• Ability to learn new software and processes
• Ability to manage multiple tasks and meet deadlines
• Professional written and verbal communication skills
• Working knowledge of Missouri Office applications

• Familiarity with Learning Management Systems
• Experience with survey tools such as Qualtrics

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.