Principal, Product Management GBSC AI Delivery

Principal, Product Management GBSC AI Delivery

Build and scale a product‑led organization focused on solving Mastercard's most complex, mission‑critical corporate operations challenges. Lead a team that delivers AI‑driven solutions across Finance, HR, Legal and other global business operations.

• Define and lead the product strategy for enterprise workflows across Finance, HR, Legal, and other global business operations, aligning technology investments to measurable business outcomes.
• Lead the transformation toward autonomous enterprise operations by embedding agentic AI, workflow automation, and intelligent orchestration into critical business processes.
• Partner with business, operations and technology leaders to identify high‑impact opportunities, prioritize investments, and deliver scalable solutions across global teams and markets.
• Drive simplification and standardization across platforms, workflows, and operating models, reducing fragmentation and enabling scalable, reusable capabilities.
• Establish product governance, delivery frameworks and performance metrics to ensure solutions are secure, scalable, measurable and aligned to enterprise priorities.

• Advanced experience in product management focused on enterprise platforms, operational workflows and business transformation.
• Strong ability to translate complex global business challenges into scalable product strategies, roadmaps and measurable outcomes following modern product management frameworks.
• Deep understanding of AI, automation and agentic technologies, with experience embedding intelligent capabilities into enterprise operations.
• Strong executive communication and stakeholder management skills, influencing senior leaders across business and technology organizations.
• Experience operating in highly complex, regulated, and globally distributed environments with a focus on scalability, governance and operational excellence.

• Ability to balance long‑term product vision with hands‑on execution in fast‑paced, highly matrixed environments.
• Passion for reimagining how enterprise work gets done through AI and automation.
• Strong builder mindset, creating new capabilities from the ground up.
• Ability to lead through ambiguity, influence across functions and drive alignment on enterprise‑wide priorities.

• Abide by Mastercard's security policies and practices.
• Ensure confidentiality and integrity of the information accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law.

Competitive base salary, potential annual bonus or commissions, comprehensive health and dental insurance, flexible spending and health savings accounts, paid leave including 16 weeks new parent leave and up to 20 days bereavement leave, 80 hours paid sick and safe time, 25 days vacation, 5 personal days, 401(k) with company match, deferred compensation for eligible roles, fitness reimbursement or on‑site facilities, tuition reimbursement, and more.

O'Fallon, Missouri: $156,000 - $265,000 USD