Production Office Specialist

About the Role

As a production support specialist at Aspen Contracting, you will drive project success for roofing, construction, restoration, and fast‑paced field operations. This role requires an experienced, detail‑driven professional who knows how to move jobs forward, keep schedules tight, and support crews and managers with precision.

Department: Production Support
Location: NHQ
Compensation: $18.00 - $20.00 / hour

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries, and job readiness
• Manage job flow from assignment → build → final completion
• Maintain correct documentation, photos, permits, and warranties
• Communicate professionally with homeowners, crews, and vendors
• Assist with scheduling builds, inspections, and follow‑up work
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and elevate when needed

• 1–3+ years in production support, project coordination, roofing, construction, insurance restoration or similar
• Strong understanding of materials, scheduling, and vendor coordination
• Fast‑paced multitasker with high accuracy
• Excellent communication and follow‑through
• CRM or project management software experience
• Strong problem‑solving skills and ownership mentality

• Roofing or exterior construction background
• Familiarity with suppliers (ABC, SRS, Beacon, etc.)
• Understanding of roofing job flow and punch lists
• Insurance documentation knowledge

• A nationwide, industry‑leading company with long‑term stability
• Real career growth opportunities in operations and production management
• A supportive, fast‑moving team environment where your work actually matters
• Paid training and ongoing development
• Healthcare benefits
• PTO + paid holidays
• Consistent job volume all year
• A culture that rewards discipline, detail, ownership, and high standards
• Leadership that shows up, supports you, and sets you up to win

• Thrives in organized chaos
• Loves structure and accuracy
• Works with urgency
• Communicates clearly
• Takes ownership and doesn’t make excuses