Customer Service

Job Overview

Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant team as Customer Service
, where your voice is the first touchpoint for our customers and your impact is felt across every department.

• Department: Customer Service
• Location: NHQ
• Compensation: $16.00 – $18.00 per hour
• Shift: Monday‑Friday 1 pm‑10 pm CST or Monday‑Friday 5 pm‑10 pm PT
• Pay: $16‑$18 per hour, depending on experience

• Be the first point of contact for inbound/outbound calls.
• Assist customers with inquiries, concerns, and resolutions.
• Process customer payments (ACH, credit card, deposits).
• Maintain accurate records in our systems and databases.
• Collaborate with internal teams to finalize paperwork and approve projects.
• Use T-Mobile Dialpad to manage daily call flow.

• 1–3 years of phone‑based customer service or administrative experience.
• 1–3 years working in a professional office environment.
• Proficiency with Microsoft Word & Excel
  .
• Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro.

• Healthcare Coverage (eligible after 60 days).
• Fun Office Incentives to keep spirits high.
• 401(k) retirement plan (eligible after one year).

💌 Ready to Apply?
We’d love to hear from you!
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