Customer Service Representative Part-time; m​/f​/d at United Airlines

Job Details

Placed on:
Thursday 18 June 2026

Employment type:

part‑time

Comments: 18‑month‑fixed‑term contract

Category:
Customer Service / Ticketing

Workplace:
Airport Operations

Application ends:
Tuesday 30 June 2026

As the face of our customer, here’s what you will do:

• Checking‑in and processing of passengers and baggage onto flights
• Ensuring that passengers are in possession of valid documentation for travel
• Meeting and boarding flights, assisting passengers wherever required, including:
• Working remote arrivals and departures outside (heat, rain, snow)
• Driving on the ramp
• Baggage service handling, incl. occasional lifting of bags up to 25kg
• Manual handling of aircraft doors
• Transfer counter
• Assigned other duties in Customer Services as and when required to meet operational demands ensuring the smooth running
• Professional service to our customers, both internal and external

• High School Diploma or equivalent secondary school certificate
• Airport and Customer facing experience
• Airport Operations background
• Good communication skills
• Must be fluent in English and German (written and spoken)
• Full proficiency using Microsoft Office products
• Good United Airline’s product knowledge
• Must be flexible to work all shifts necessary, including holidays and weekends, to deal with any operationel and/or unforeseen situations
• Must be legally authorized to work in Germany/EU for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• Preferred:
  Fluency in other European languages
• Preferred:
  Knowledgeable about TSA mandated security regulations

Job reference: FRA