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Customer Success Journey Architect
Job in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-06-24
Listing for:
Verint Systems Inc.
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Verint Systems Inc. is seeking a CS Journey & Programs Specialist to design and operationalize customer journey frameworks. The role involves creating resources for Customer Success Managers to enhance customer engagement. Candidates should have a bachelor's degree and 5+ years of experience in Customer Success or related fields, along with strong project management and communication skills. Knowledge in video production and familiarity with tools like Salesforce is preferred.
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