Bilingual CCO Service Agent
Job in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-07-03
Listing for:
Healthfirst, Inc.
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Providing exceptional customer support, the full-time Bilingual CCO Service Agent will assist clients with inquiries and resolve issues in a 100% remote environment.
Key responsibilities- Respond to customer inquiries and provide solutions in both English and Spanish
- Manage customer accounts and ensure accurate information is maintained
- Collaborate with internal teams to improve service delivery and customer satisfaction
- Bilingual in English and Spanish
- High school diploma or equivalent; further education preferred
- Previous experience in customer service or support roles
- Proficiency with computer systems and customer relationship management software
- Ability to work independently in a remote setting
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