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Regional Customer Service Director - Transformation Leader
Job in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-07-08
Listing for:
IPL Schoeller
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
IPL Schoeller is seeking a Customer Service Director to lead the customer service strategy across multiple markets in the U.S. This role is pivotal in ensuring exceptional customer experiences and operational efficiency following a merger.
The ideal candidate should have over 10 years of leadership experience in customer service, including managing multi-plant environments. Strong change management, stakeholder engagement skills, and communication abilities are essential. The role requires occasional travel to meet teams across North America.
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