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Support Specialist: Multi-Channel Helpdesk & Feedback
Job in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Jobtailor in Missouri is seeking a responsive Customer Service Representative to provide timely support across phone, chat, and ticket channels, ensuring SLA targets are met while guiding customers through payroll and time-tracking questions.
You will collaborate with the team to balance workloads, participate in training, and surface feedback to improve product experience, with emphasis on clear documentation and helpful customer interactions.
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