Data Center Facilities Technician

Job Description

Maintain all data center equipment and identify potential improvements for operational efficiency.

Perform hands-on operation and maintenance of data center equipment and systems, including mechanical, electrical, building automation and control systems, emergency generators, and fire/life/safety Control data center environment to meet precise standards for temperature, humidity and pressure Monitor, manage and maintain uninterruptable power source, batteries and generators to ensure uninterrupted service Conduct data center inspection rounds to collect readings and maintain logs and documentation related to equipment Observe outside service providers performing work within the critical environment and report hazardous materials, unsafe work practices or general non-compliance with critical facility policy Complete periodic maintenance (PM) tasks and document activities Clean and maintain safe computer and critical equipment rooms.

• Ability to climb ladders, walk long distances in large complexes, safely and properly lift up to 50 pounds
• Ability to work outdoors, in mechanical rooms and computer environments
• Operate company vehicles, radios or assigned equipment
• Willing to work 12-hour shifts, nights, weekends and holidays, as required
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned

• Possess a valid Driver's License.
• Hold a Universal Refrigeration Certificate.
• Ability to obtain government security clearance or certification (i.e., DOD or VA)
• General Electrical Apprenticeship Certification
  - Multiple Issuers
• OR General Electrical Training Certificate Multiple Issuers
• Or Mechanical Maintenance Apprenticeship Certification
  - Multiple Issuers
• Or Mechanical Maintenance Training Certificate

• Completes in ongoing Data Center critical infrastructure maintenance and repair for specific service lines, ensuring that service uptime is maintained to high standards and dealing with faults promptly.
• Employs basic operating knowledge of engineering systems to engage in standard diagnostics and repairs, escalating blockers when beyond scope.
• Applies knowledge of Oracle processes, procedures, and industry standards to resolve routine issues.
• Identifies and shares opportunities for system-level enhancements with both immediate and related teams.
• Participates in evaluating the suitability of components, processes, or action plans.
• Engages and leads medium level impact projects and coordinates with relevant stakeholders.

• Manages Data Center incidents that impact the critical infrastructure, resolving incidents in a timely manner.
• Communicates status of incident to all relevant stakeholders, escalating when needed.
• Collaborates with design, construction, commissioning, facility engineering, and data center operations teams to support integration of new engineering design systems into existing data centers.
• Leads operational optimization and efficiency improvement initiatives.
• Ensures alignment of own work with safe working practices is maintained.
• Engages in cross-functional post-incident reviews for data center by conducting root cause analyses, synthesizing lessons learned, and executing Corrective and Preventive Action Plans (CAPAs) to mitigate recurrence.
• Follows established emergency operations plans when responding to emergency incidents or abnormal events, escalating issues as needed.

• Prepares and reviews simple technical reports to document findings and support recommendations, communicating results within the team and contributing to stakeholder discussions.
• Establishes and ensures infrastructure maintenance schedule is followed.
• Maintains service documentation and reports and ensures logging of all maintenance activities.
• Participates in commissioning activities to ensure alignment with engineering standards and project requirements.

• Supports on-site data centers operations related to engineering infrastructure, identifying risks and gaps and troubleshooting as required.
• Participates in communications to ensure…